Skip to main content



JAXPORT offers 24/7 TWIC escort services for non-TWIC holders requiring business-related access to JAXPORT terminals.

Regular hours of service are 8 a.m. to 5 p.m., Monday through Friday. The cost is $75 for the first hour and $50 for each additional hour. 

NOTE: 48 hours’ notice is required to obtain a JAXPORT TWIC escort outside of regular hours. Nights, holidays and weekends, the cost is $100 per hour.  

Payment can be made by company check, verified e-check, money order or credit/debit card. 

To arrange a JAXPORT TWIC escort contact or (904) 357-3344.

JAXPORT Access Control Center

9620 Dave Rawls Blvd., First Floor
Jacksonville, FL 32226

Phone: (904) 357-3344 or (904) 357-3253
Fax: (904) 357-3126

More information is available in JAXPORT’s Tariff No. 2016 (section 31-297).

Transportation Worker Identification Credential (TWIC)

JAXPORT employee with required Federal Transportation Worker Identification Credential (TWIC)

JAXPORT’s security standards include the Federal Transportation Worker Identification Credential (TWIC) program, which is administered by the Transportation Security Administration. The TWIC is required for access to all JAXPORT terminals.

Jacksonville TWIC Enrollment Center

12400 Yellow Bluff Rd., Ste. 202
Jacksonville, FL 32226-5070

TWIC Hotline: 1-855-347-8371

Monday- Friday: 8 a.m. to 4 p.m.
Saturday: 9 a.m. to Noon and 12:30 p.m. to 3 p.m.

For the most up-to-date information on obtaining a TWIC, visit the U.S. Dept. of Homeland Security's TWIC web page.

Upon receiving your new or renewed TWIC card, you must obtain a JAXPORT Business Purpose Credential for regular access to the port. Learn more